Terms & Conditions
Note
Kindly review your order form and ensure that the item(s), size, color, and pickup dates are accurate before submitting your order. By placing an order, you agree to purchase a product subject to the following terms and conditions.
Order Policy
All orders have to be made at least 3 days in advance to allow us time to prepare for your arrangement. For any last minute bouquet orders, you may drop us a DM on Instagram to check for available flowers in stock. We are also unable to process changes for orders already prepared. If you have any special requests, please inform us at least 24 hours before the pickup date.
Price Policy
As flowers are subject to seasonal changes which are beyond our control, all displayed prices are subject to changes without further notice.
Products Policy
La Petite Fleur reserves the right to substitute the flower varieties and colors in our product displayed with an equally attractive or equivalent alternatives. Please note that product colors may slightly differ from the pictures shown, as the photos are adjusted for better lightness and contrast for promotional purposes. Additionally, the actual arrangement, bloom size, bouquet size, and arrangement style may vary from the photo shown.
Payment Policy
We accept payment made via the following method:
Zelle
Full payment must be made to confirm the order. Once payment is collected, a pickup address will be provided.
Delivery Policy
As of right now, we are unable to deliver any bouquets at this time. However, free pickups are still available.
Pickup Policy
Contactless pickup is available on the following days:
Tuesday, Thursday, Saturday, Sunday
We appreciate it if you could kindly confirm the time for your pick-up time in advance.
Exchange, Refund, and Cancellation Policy
We conduct quality checks to ensure all orders are in good condition. Please note that La Petite Fleur will not be liable for the flowers and arrangements once bouquet has been picked up by the customer. Goods sold are non-exchangeable. We understand that plans may change due to unforeseen circumstances, so we allow a full refund for cancellations made at least 3 days in advance (with reference to your delivery date). Refund cases will be assessed on a case-to-case basis, and not all refund cases will be accepted. If you wish to amend the date/time of your order, do inform us at least 3 days in advance. Changes made within 24 hours prior to the date and time of your order may be subjected to a penalty fee on a case by case basis.
Terms of Use & Acceptance of Terms
La Petite Fleur reserves full rights to amend its terms and conditions at any one time, without prior notice.
By purchasing with La Petite Fleur, you thereby accept the terms and conditions listed above. If you do not agree with any of the Terms and Conditions, please do not use this website as continued usage will deem your acceptance.